FAQS

Most of our products have EU Plug, UK Plug, AU Plug, US Plug, if you need other interfaces, you can contact to give you the corresponding adapter plug accessories. Of course, this can also be done by yourself or your electrician. The vast majority of our products power plugs have EU Plug, UK Plug, AU Plug, US Plug, if you need other interfaces, you can contact to give you the appropriate adapter plug fittings. Please note that we are unable to accept returns on items that have been modified in any way. Therefore, if you would like us to do this for you, please place your order online, then place your order online and then email our team on info@lamplighten.com so that we can pay for it and ensure that the changes are made for you.

We offer a variety of modern desk lamps, including adjustable desk lamps, LED desk lamps, touch-sensitive desk lamps, clip-on desk lamps, battery-powered desk lamps, and desk lamps with built-in USB charging ports. Colors typically include black and white options. Whether you need task lighting, adjustable brightness, or modern design, we can provide a solution to meet your needs.

When choosing a desk lamp, consider the size of your desk and your specific lighting needs. If you need concentrated lighting for reading or working, we recommend using an adjustable lamp head or LED desk lamp. If you want to enhance the aesthetics of your space, choose a modern or decorative design. At the same time, pay attention to the type of light bulb that is compatible with the lamp, and choose between touch control or a traditional switch based on your personal preferences.

Whether you prefer smart touch controls or classic buttons, our desk lamps have you covered! The touch-sensitive model lets you smoothly adjust the brightness with a light swipe of your finger, while the button model offers intuitive operation, allowing you to switch brightness modes with a light touch for simple and efficient use.

Most of our table lamps are equipped with built-in LED light sources and do not require bulb replacement. Some models that require external bulbs do not include bulbs, and the types of lamp sockets supported may vary depending on the model. Please refer to the product description to select the appropriate bulb for purchase separately. For inquiries, please contact our customer service at info@lamplighten.com.

The power consumption of our desk lamps varies depending on the model, typically ranging from 10 watts to 30 watts. Most desk lamps use energy-efficient LED lighting, ensuring adequate illumination while effectively reducing energy consumption. Specific power parameters can be found in the detailed specifications for each product to meet different usage requirements.

The materials used in our table lamps comply with international safety and environmental standards. We use non-toxic, environmentally friendly PC, ABS, aluminum alloy, and iron materials to ensure that our products are safe and harmless to humans. You can use them with confidence.

The lumen (Im) is a unit of luminous flux in the international system of units, that is equal to the amount of light given out through a solid angle by a source of one-candela intensity radiating equally in all directions. It is the real measurement of brightness provided by a LED light bulb.

Color temperature is a description of the warmth or coolness of a light source. Higher color temperatures (4000K-6500K) are considered cool while lower color temperatures (2700K-3000K) are considered warm.

If you discover any quality issues with the product within 30 days of delivery to the specified address, you may request a return and receive a full refund. If the return is due to reasons unrelated to product quality (e.g., personal preference), you will be responsible for the return shipping costs and a partial deduction for depreciation.

For more details, please visit our “Returns & Refunds Policy” page.

To ensure a hassle-free return process, please contact our customer support team at info@lamplighten.com to initiate a return request, and we will provide you with further assistance.

Any product purchased from LampL officials comes with a 1-year warranty. VIPs will receive a 2-year extended warranty. For more details, please visit our “Warranty Policy” page.

Once an order has been placed and payment has been completed, it is usually not possible to make changes. If you need to make changes (such as updating your address or adjusting your order), please contact customer service at info@lamplighten.com.

If your order has not yet been processed or shipped, you can cancel it.

How do I change my shipping address? You can update your shipping address when placing your order. If your order has already been placed and paid for, please contact info@lamplighten.com as soon as possible and we will help you make any necessary changes. However, if your order is already being processed and shipped, we may not be able to change the shipping address.