Privacy Policy

Last update: June 24, 2025

A little boring, yes, but still important

Thank you for visiting www.lamplighten.com.com (the “Site”) operated by lamplighten.com. This Privacy Policy (“Policy”) describes what personal information we and our affiliates (collectively, “lampl”) collect about you, how we collect it, how we use and share it, and what choices you have about it. . This Privacy Policy applies to the information we collect about you in stores, through the Site, and anywhere else we interact with you.

YOUR CONSENT TO THIS POLICY

By using this website or visiting our stores, you expressly consent to the collection, use, and sharing of your personal information as set forth in this policy.

Personal Information We Collect

We collect the following categories and types of personal information:

• Contact information: your name, company name, postal address, email address, and phone number;
• Other identifying information: IP address, passwords and other security information used for authentication and other identifying information: IP addresses, passwords and other security information for authentication and access, social media usernames and cookie identifiers;
• Financial Information: credit card, debit card, and bank account information when purchasing products from us;
• Demographic Information: gender and age;
• Internet or Other Electronic Activity: your browsing and click-through history including information on how you navigate within the Site;
Business Information: your browsing and click-through history including information on how you navigate within the Site; and navigation within the Site;
• Commercial Information: products purchased or viewed on the Site;
• Inferences drawn from the above categories to create a profile about you that reflects your preferences, characteristics, behaviors, and attitudes; and
• Chat Transcripts: chat interactions with our service team when using our chat feature.

Why we collect personal information

We may use or have used the personal information we hold about you in the following ways:

• Transactional Purposes: We use your contact, financial and business information to:
• Receive, process, confirm, send and track your order;
• Communicate with you about your order;
• Analytical Purposes: We use your other identifying information, Internet activity and browsing history, business information, and demographic information to analyze preferences, trends and statistics.
• Marketing and Promotional Purposes: We use your contact information, business information, demographic information, Internet or other electronic activity, and inferences to:
• inform you of our new products, services, and offers;
• provide you with, and to measure and optimize, targeted advertising;< /li>
• Provide you with information from lampl and other platforms to which lampl is registered, including personalized marketing communications.
• Maintenance and Improvement of the Service and the Site: We use your contact information, business information, and Internet activity and browsing history to:
• Provide and maintain the functionality of the Site;
• Handle your customer service requests; and
• help us diagnose technical and service problems and administer our website.
• Review and Content Creation Purposes: We use your contact and business information to display content on social media and other advertising.
• Security and Fraud Prevention: We use your contact information, other identifying information, business information, financial information, geo-location data, Internet activity and browsing history, audio and video information, and inferences to protect the Site, our company, and others, and to prevent fraud, theft, and misconduct.

How we collect personal information

• We collect information directly from you: we collect contact and demographic information directly from you. We also collect your payment information.
• Chat Transcripts: Chat interactions with our service team when using our chat feature.
• From Our Business Partners and Service Providers: We may collect contact information, demographic information, business information, and Internet and electronic activity from demographic companies, analytics providers, advertising agencies and networks, third-party retailers, and other third parties with whom we choose to work or partner.
• From Social Media Platforms: If you interact with us on social media, we may obtain your contact information and other identifying information from social media platforms or networks such as Youtube, Facebook, Twitter, Pinterest and Instagram.
• From Our Affiliates: we may obtain your contact information and other identifying information from affiliates with whom you have interacted.
• We collect your information passively. We use tools such as browser cookies to passively collect information about your Internet or other electronic activities. Such activities are further described in our section titled “Cookies.”

Information Integration

We may integrate information you provide online or in our physical stores. We may also integrate this information with publicly available information and information we receive or cross-reference from our business partners and service providers. We use the integrated information to enhance and personalize your shopping experience with us, to communicate directly with you about products and events that may be of interest to you, and for other promotional and commercial purposes.

Who We Share Your Personal Information With

In general, we do not share your personal information with third parties for their own marketing or advertising purposes. However, we may share personal information with third parties for other purposes. For example, we share personal information with:

• Our Service Providers: We may contract with companies or individuals to provide certain services, including credit card processing, delivery, data analytics and management, promotional services, and more. We refer to them as our service providers. We provide our service providers with the information they need to perform these services. We also ask service providers to confirm that their privacy practices are consistent with ours.
• Our Affiliates: We may share Personal Information with businesses that control, are controlled by, or are under common control with lampl.
• Corporate Transactions: We may share Personal Information with parties to business transactions, such as mergers, acquisitions, joint ventures, asset sales, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of business transactions in which we are involved. In these types of transactions, personal information may be shared, sold or transferred and may subsequently be used by third parties.
• Law Enforcement and the Courts: Under certain circumstances, we may disclose your contact information when we have reason to believe that it is necessary to identify, contact, or bring legal action against a person or entity that may be causing harm to you, lamplighten.com, or others. We may also disclose your contact information when we believe the law or legal process requires it.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes but is not limited to:

We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the site, purchases, and your interaction with our ads on other websites with our advertising partners. Some of this information is collected and shared directly with our advertising partners, and in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).

We use Shopify Audiences to help us show ads on other websites to buyers who have made purchases from other Shopify merchants and who may also be interested in what we offer. We also share information about your use of the site, your purchases, and the email address associated with your purchases with Shopify Audiences, so other Shopify merchants may show you offers you might be interested in.

To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• Facebook – https://www.facebook.com/settings/?tab=ads
• Google – https://www.google.com/settings/ads/anonymous
• Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Cookies

Cookies are small pieces of data downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our site and to provide our services.

The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, usually found in the “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, consult your browser’s help file or visit: www.allaboutcookies.org.

Also note that blocking cookies may not entirely prevent us from sharing information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Opting Out of Emails

This site provides you with a variety of options for agreeing to receive communications from lamplighten.com and any of its affiliated brands or divisions. If you wish to stop receiving communications from us, please send an e-mail to info@lamplighten.com with “Privacy Opt-Out: lampl mail” in the subject line, or write to the address provided below and we will remove you from our mailing list. Alternatively, for e-mail newsletters, you may opt out of such newsletters by following the unsubscribe instructions at the bottom of our promotional e-mails.

California Privacy Rights

Under the California Consumer Privacy Act (“CCPA”), residents of the State of California have certain rights with respect to their personal information held by businesses. This includes the right to notify, access and/or delete your personal information and the right to direct a business to stop selling your personal information.

Right to Notice

You have the right to be properly notified of:

• Personal Information We Collect: Please see the section of this Privacy Policy entitled “Personal Information We Collect” for information about the personal information we have collected about you in the past 12 months. Personal Information We Collect: Please see the section of this Privacy Policy entitled “Personal Information We Collect” for more information about the personal information we have collected about you in the last 12 months.
• Why We Collect Personal Information: Please see the section of this Privacy Policy entitled “Why We Collect Personal Information” for more information about why we collected your personal information in the last 12 months.
• How We Collect Personal Information: Please review the section of this Privacy Policy entitled “How We Collect Personal Information” for more information about how we collected your personal information in the last 12 months.

Who We Share Your Personal Information With

Please see the section of this Privacy Policy entitled “Who We Share Your Personal Information With” for more information about how we have shared your personal information in the last 12 months.

Right to Access Your Information

You have the right to request access to the following information for the 12 months prior to the date of your request:

• Specific Personal Information We Collected About You
• Types of Personal Information We Collected About You
• Types of Sources from which we collect personal information Purpose for which personal information is collected or sold Categories of sources
• Purposes for which personal information is collected or sold
• Categories of personal information about you that we disclose, the purposes for which we disclose such personal information, and the categories of third parties to whom we disclose such personal information
• Categories of personal information about you that we sell, and the categories of third parties to whom we sell such personal information
• Categories of personal information about you that we sell, and the categories of third parties to whom we sell such personal information.

Please note that we may still use aggregated and de-identified personal information that does not identify you or any individual.

Right to Delete: You have the right to request that we delete any personal information we have collected about you. Please note that in some cases, we are not required to honor a request to delete information, such as when deletion of the information would cause problems in completing a transaction or fulfilling a legal obligation.

How to Exercise Your Access and Deletion Rights: To exercise your access and deletion rights as described above, please submit a verifiable consumer request to us at info@lamplighten.com.

Verifiable Consumer Requests: Only you, or a person registered with the California Secretary of State who is authorized by you to act on your behalf, may make a verifiable consumer request relating to your personal information. You may only make two verifiable consumer requests for access to your personal information within a 12-month period.

A verifiable consumer request must:

• 1) provide sufficient information to enable us to reasonably verify that you are the person from whom we collected the personal information or an authorized representative of that person;
• 2) describe your request in sufficient detail to enable us to properly understand, evaluate, and respond to it.

If we are unable to verify your identity or authority to make the request and confirm that the Personal Information relates to you, we will not be able to respond to your request to exercise your right to access and/or delete. Making a verifiable consumer request does not require you to create an account with us. However, when the request relates to Personal Information associated with that particular account, we will consider a request made through your password-protected account to be sufficiently authenticated. We will only use the Personal Information provided in a verifiable consumer request to verify the identity of the requester or the authority to make the request.

Response Time and Format: We will endeavor to respond to a verifiable consumer request within 45 days of receipt. If we need more time (up to 90 days), we will notify you in writing of the reason and extended deadline within 45 days of receiving your initial request. If you have an account with us, we will send a written response to that account. If you do not have an account with us, we will send a written response by mail or electronically, depending on your preference.

Any disclosures we provide will only cover the 12 months prior to the date we receive a verifiable consumer request. Our response will also provide the reason why we were unable to comply with the request, if applicable. For access requests, we will select a format that provides your personal information in a format that is easy to use and allows you to transfer information from one entity to another without difficulty.

We will not charge a fee for processing or responding to your Verifiable Consumer Request unless it is excessive, repetitive, or clearly unfounded. If we determine that the request warrants a fee, we will tell you the reasons for our decision and provide you with an estimate of the fee before completing your request.

Right to Opt Out of Sale: While we do not sell personal information in exchange for any monetary compensation, we may share personal information for other benefits that may be considered “for sale” in accordance with the California Consumer Privacy Act (California Civil Code 1798.140(t)(ii)). California Consumer Privacy Act (California Civil Code Section 1798.140(t)(1)). We support the California Consumer Privacy Act and want to give you control over how your personal information is collected and shared. If you would like to exercise your right to opt out of the sale, please send a request to info@lamplighten.com

Non-Discrimination Rights: We will not discriminate against you (e.g., by refusing to provide goods or services, or by providing a different level or quality of goods or services) for exercising any of the rights granted to you by the State of California.

Financial Incentives. We may offer financial incentives, such as offering you a discount for signing up for our mailing list. You may opt out of these financial incentives at any time by sending an email to info@lamplighten.com. The value of your Personal Information is the value of the offers you receive. We calculate the value of the incentive based on the fees associated with the offer.

Complaints. In compliance with the CCPA, we commit to resolve complaints about your privacy and our collection or use of your personal information. Please contact us at info@lamplighten.com to give us the opportunity to resolve your complaint.

Do Not Track. Some internet browsers - like Internet Explorer, Firefox, and Safari - include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform signals have not been adopted, we do not current process or respond to “Do Not Track” or “DNT ” signals.

California’s Shine the Light law。 California residents with an established business relationship with us can request information once a year about sharing their personal information with third parties for the third parties’ direct marketing purposes. If you are a California resident and would like to request more information under the California Shine the Light law, , you can email us at info@lamplighten.com.

International Customer Privacy. If you choose to provide lamplighten.com with your information, you consent to the transfer and storage of that information on our servers located in the United States.

Security. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of personal information transmitted to us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, while we strive to protect your Personal Information to the extent permitted by law, we do not guarantee or warrant the security of any Personal Information you transmit to or from the Site, and you do so at your own risk.

Protecting Children. We do not knowingly collect Personal Information from children under the age of 13. If you are a parent or guardian and you are aware that any of your children have provided us with Personal Information without your consent, please contact us and we will take steps to delete that information from our servers.

Links to Third Party Sites. The Site may contain links to websites operated and maintained by third parties over which we have no control. The privacy policies of such linked sites may differ from this Policy. Your access to such linked sites is at your own risk. You should always read the privacy policy of a linked site before disclosing any information about yourself on such a site.

Updates to this Policy. This Policy may be updated periodically, without notice, to reflect changes in our personal information practices. You should review this Policy periodically to stay current with our latest policies and practices. We will notify you of any significant changes to our privacy practices by posting a prominent notice on our website and indicating at the top of this Policy when it was last updated.

Who can you contact for more information? If you have any questions or comments about the Site, lamplighten.com, or this Policy, please contact us at info@lamplighten.com.

Contact
Who can you contact for more information? If you have any questions or suggestions about the website, lamplighten.com or this policy, please contact us at info@lamplighten.com.

Room C0178, 3/F, No.41, Jiangwan 1st Road, Zhangcher, Chancheng, Foshan, Guangdong, China